SIA Conflict Management Training


  • Cost: £400
  • Duration: 3 days
  • Qualification: Level 3 Award
  • Accreditation: HABC
  • Assessment: Continuous assessment, multiple choice and practical examinations

Additional info: Delegates are required to hold a minimum Level 3 teaching qualification before they can be accepted to this course. Delegates will need basic presentation and teaching skills and be able to develop learning resources. The course assumes that delegates already have a basic understanding of their sector.

Conflict Management Training

SkyBridge has designed Conflict Management Training - in accordance with the licensing requirements of the
SIA - to teach qualified trainers how to deliver Conflict Management training.

HABC Conflict Management Training

Through hands-on exercises, delegates will design effective scenarios for Conflict Management training in their sector. During this course, delegates will learn to deliver and debrief scenario-based sessions. Delegates will be provided with reference material for home study and receive support for a workplace project.

Delegates will follow this course outline:

Unit1: Knowledge, Understanding and Application of the Principles of Conflict Management

Conflict Management Training Providers

Assess and reduce the risk of violence in the work environment.
Identify behaviour that indicates an escalation towards violence and take appropriate measures to avoid or calm
and defuse the situation.
Identify post incident support and report the circumstances to provide information for personal and organisational learning.
Demonstrate their ability to apply knowledge and understanding of Conflict Management into a variety of practical settings.

Unit2: Designing and Delivering Conflict Management Scenarios

  • Design relevant and effective scenarios for training in Conflict Management
  • Deliver and debrief interactive and scenario based sessions in the context of Conflict Management training.

Please contact us if you have any questions or would like to speak to one of our course instructors.

SIA Conflict Management Training
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